At Flowers Milton Keynes, delivering the freshest flowers and complete peace of mind is at the heart of what we do. We are your trusted local Milton Keynes florist, proudly serving households and businesses throughout the community. Every bouquet that leaves our shop is prepared with care and meticulous attention, ensuring your floral gift brings beauty and joy from the moment it arrives.
We pack every order with the utmost care; however, in the unlikely event your flowers arrive damaged or in unsatisfactory condition, we are here to help. Please inspect your delivery as soon as it arrives. If you notice that your flowers are visibly damaged upon receipt, contact us within 24 hours. Photo evidence of both the packaging and the flowers will help us swiftly resolve your concern. Our team will promptly assess your claim and guide you through the next steps.
Our Fresh Flowers Guarantee is simple: we stand by the quality and longevity of our blooms. We promise that your bouquet will arrive fresh and vibrant, with a minimum freshness window of 5 days from receipt if cared for according to enclosed instructions. Should you believe your flowers have not met this standard, please let us know within 48 hours of delivery. We recommend keeping the flowers and packaging for inspection, as this may help us process your concern quickly.
Your satisfaction is our priority. Depending on the nature of the issue, Flowers Milton Keynes offers you a choice between a full refund or a replacement bouquet of equal or greater value. In the case of damaged-on-arrival blooms, or if the freshness guarantee is not met, we will arrange a replacement at the earliest convenience or process your refund promptly. Refunds will be issued via your original method of payment and may take several working days to appear depending on your bank or provider.
We want to hear from you if your experience did not meet your expectations. To submit a complaint, simply reach out to us with your name, order details, and a clear description of the issue. Our team will acknowledge your complaint within one working day and aim to provide a resolution within 3 working days of full details being received. Rest assured, we treat every feedback opportunity as a chance to improve our service for all Milton Keynes customers.
Flowers Milton Keynes takes pride in being a reputable and reliable florist within our local community. Our returns and refunds procedures are designed to be customer-friendly, transparent, and fair. Whether you’re ordering flowers for your home, sending a thoughtful gift, or representing a local business, we want every delivery to exceed expectations. Thank you for choosing us as your preferred Milton Keynes florist.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
